Shipping & Returns Information

Shipping Policy

We currently ship products to Ireland, Northern Ireland and the UK

Once your order is received, we will begin processing it as soon as possible. All orders will be processed within 3-4 business days (Monday-Friday, excluding Bank holidays). Please note that during our annual leave, orders will not be processed until we return.

Delivery Fee:

Republic of Ireland - €6

Northern Ireland - €6

United Kingdom - €12.99

If you do not see your Country above, please get in contact with us and we will arrange shipping.

Customs Fees

Ireland and Northern Ireland: There are no customs fees or import taxes for orders shipped within Ireland and Northern Ireland.

UK: Orders shipped to the UK may be subject to customs fees, import taxes, and other charges. These fees are the responsibility of the recipient. We recommend checking with your local customs office for more information on potential charges.

We appreciate your understanding and patience. If you have any questions about your order or our shipping policies, please don’t hesitate to contact us.

Rerurns Policy

At Curl Hut, we want you to be completely satisfied with your purchase. If you have changed your mind or are dissatisfied with a product, our return and exchange policy is designed to make the process hassle-free. We believe in building trust and confidence, so you can shop with peace of mind knowing that we've got you covered.

Items must be returned within 28 days from the date you receive it.

Return Eligibility

To be eligible for a return:

Your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.

Shipping Disruptions

Sometimes there are shipping delays are unavoidable, this is where we will inform you of upcoming shipping delays due to personal time off for some of our key staff members.

Impact on Shipping-

- From October 30th to November 4th, there will be delays in processing and shipping orders. We are committed to minimizing disruption and have taken measures to ensure that any delays are as short as possible.

What to Expect

Orders placed between 9am on the 30th October and 3rd November will not be shipped until we return to work on November 4th.
Customer support response times will be longer during this period.
Normal shipping and processing times will resume on November 4th.

- There will be no orders shipped on the 18th or 19th of December.

- From December 23rd to January 3rd, there will be delays in processing and shipping orders. We are committed to minimizing disruption and have taken measures to ensure that any delays are as short as possible.

What to Expect

Orders placed between 9am on the 23rd of December and the 2nd of January will not be shipped until we return to work on January 3rd.
Customer support response times will be longer during this period.
Normal shipping and processing times will resume on January 3rd.

Our Commitment to You

We understand the importance of timely deliveries and apologize for any inconvenience this may cause. We are dedicated to providing the best service possible and appreciate your patience and understanding during this time.

If you have any urgent inquiries or need further assistance, please do not hesitate to contact our customer service team at Thecurlhut@gmail.com

Thank you for your continued trust, support and understanding.

Christmas opening Dates

Address

Graiguecullen, Carlow,

Co.Carlow

Opening Hours

Mon - Fri: 9am - 6pm
Saturday - Sunday: Closed

Opening hours subject to change during holidays.